Very poor customer service!! Was told I would be approved for a refi on a Friday and to cancel my auto draft on my current mortgage.
The following Wednesday was told by David Fann the rescore on my credit report showed $2000 more than the previous score and he would try a different route and would call me that day. By Thursday night still no contact from David Fann!
Why tell a customer to cancel their auto draft on current mortgage and then bail!! Frustrated!!
Product or Service Mentioned: Supreme Lending Mortgage.
Reason of review: Order processing issue.