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Very poor customer service!! Was told I would be approved for a refi on a Friday and to cancel my auto draft on my current mortgage.

The following Wednesday was told by David Fann the rescore on my credit report showed $2000 more than the previous score and he would try a different route and would call me that day. By Thursday night still no contact from David Fann!

Why tell a customer to cancel their auto draft on current mortgage and then bail!! Frustrated!!

Product or Service Mentioned: Supreme Lending Mortgage.

Reason of review: Order processing issue.

Company wrote 1 public responses to the review from Oct 13, 2016.
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Supreme_Lending
Dallas, Texas, United States #1226837
Supreme Lending Verified Representative

We're very sorry to hear that and can understand your frustration. Do you mind emailing Marketing@SupremeLending.com with your name, phone number, and the best time to reach you so we can look into resolving this situation for you?

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