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We were told our loan was completely approved. I had the appraiser out. The loan was to close on the 15th of November. Came home from a trip and was told we were not approved and had to show more income or pay out of our pocket for a refinance. Took them another...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We're very sorry to hear that you've had a bad experience. We would like to look into this situation further, but we do need some additional information from you in order to d...

1.0
I didn't like
  • Time management
  • Lie to customer
  • Non-communicative
#985429
I am a buyer and I was experiencing the same issues with supreme Lending. They approved me told me everything was great & on schedule & to pay my earnest money then my inspection & next the appraisal fee. They put a rush on the appraisal costing 200 more than what I...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We're very sorry to hear this and would appreciate the opportunity to look into this further. However, we would need some additional information to do so.If you don't mind, pl...

1.0
#963364
I am selling my home to a buyer who is using this mortgage lender. I have given them FOUR extensions, about to be FIVE because the lender has failed to have their things together. I've shown up to close on two of the agreed upon close dates, and the other party did not...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We would still really like to look into this but we do need some additional information.Please email you name, phone number, and the name of the borrower to Marketing@SupremeL...

Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We're very sorry to hear that you've had a bad experience.As of 10/31, over 95% of our loans close and fund on time so this is certainly not what we want for our customers.Unf...

1.0
I didn't like
  • Way they do business
#956302

Short Review on May 20, 2016

Supreme Lending
#851308
1.2
Details
Told so many times just this one more thing and loan is done. Last time asking for three more things told them to stick the loan in their ***
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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Supreme Lending Loan Review

Supreme Lending
#747849
Ya they are a bunch of idiots all seems good at the start but don't get involved with them less you want a bunch of bullsit never did close our loan after almost 3 months of *** incompetent people give you a loan approval then can't meet closing dates then 2 days before closing decide can't give you a loan . stay away from this place
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Supreme Lending Staff Review

Supreme Lending
#739796
Do not go with Dan Friend of Supreme Lending in .Richland Hills very unprofessional, week and a half late on cloaing, careless and rude. If I could change have changed lenders already I would've. Wow
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Supreme Lending Loan Program Review

Supreme Lending
#708413
Loan officer lied about interest rate to gain business. Go with Wells Fargo. At least they record all conversations so this can not occur.
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Miss my closing date l, had to get an 5 day extension and my lender still didnt have my cl9sed by the 2nd closing date. Now my place i was living in someone is moving in and now i have no where to live.
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

Thank you for bringing this matter to our attention. Your experience is not what we strive to provide to our customers. We would love to speak with you and learn more so that...

1.4
#947727
If you are looking for Home Loans For Teachers and come across educatormortgage.com, keep looking. Yes I am saving money on an FHA that anyone could have gotten me and my "reduced closing cost" came to a $363 credit on a closing that costs me thousands out of pocket....
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We would still like to look into this situation but we do need some additional information to do so. Please email your name, phone number, and the best time to reach you to Ma...

Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We're very sorry to hear that you had a bad experience. We would really like to look into the situation but we do need a little more information to do so.If you don't mind, pl...

1.7
I didn't like
  • Loan originator
  • Loan servicing department
#945247
We were in the refinancing process from Aug 1 - Oct 20, 2016. Worst experience. We would never refer Conrad Walker-Walnut Creek:Never took accountability for submitting documents incorrectly, late and did not communicate with us or ever apologized. Communication was a...
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Anonymous
Anonymous

Conrad Walker worked at Stonegate Mortgage in February 2015. It was too late when I found out that he gave me a phony pre-approval letter. When I confronted him, he said that ...

Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

Good morning, we would still like to look into this situation for you but we do need some additional information. If you don't mind, please email your name, phone number and a...

1.1
I didn't like
  • Time frame
  • Time management
  • Non-communicative
#942680
Very poor customer service!! Was told I would be approved for a refi on a Friday and to cancel my auto draft on my current mortgage. The following Wednesday was told by David Fann the rescore on my credit report showed $2000 more than the previous score and he would...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We're very sorry to hear that and can understand your frustration. Do you mind emailing Marketing@SupremeLending.com with your name, phone number, and the best time to reach y...

Folks, These people are dishonest, amatoros, and crooks. We were pre-quailed quickly, but after that the final approval was extremely pilanfull. They reaptedly asked for a new list of items, and soon the need list was a totally a moving target. It got to a point that...
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Anonymous
Anonymous

The documentation requirements for loans are the same no matter where you go. Meaning you would have dealt with the exact same amount of documentation requests with your bank...

Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We would still love the opportunity to better look into this situation but have not yet heard from you directly. Please email Marketing@SupremeLending.com with your name and p...

My scenario is identical to the previous poster. Home I am selling in Cedar Hill, TX was supposed to close on 08/31/16. Friday, September 30th will be 90 days with no closing date in sight. As seller I am beyond frustrated due to additional insurance and mortgate...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We really want to look into this for you, but we do need some more information. We reached out by direct message a few days ago, but haven't yet heard back. Please email Marke...

1.0
I didn't like
  • Loan servicing department
  • Bad customer service
  • Loan originator
#927459
I'm the seller of a property in Cedar Hill, TX and unfortunately the buyer's are using Supreme Lending. They do not respond to emails or voicemails from my agent. We were supposed to close August 25, 2016 and are now September 19,2016. Rod See is the lender we are...
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Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We are still hoping to connect with you in order to discuss this in further. If you don't mind, please email your name, phone number, and the best time to reach you to Marketi...

Supreme_Lending
Supreme_Lending
Supreme Lending Verified Representative

We would love the opportunity to explain the situation surrounding the delay in more detail directly with you. However, we have an obligation to protect the privacy of our cl...

1.0
#921628