We were in the refinancing process from Aug 1 - Oct 20, 2016.Worst experience.
We would never refer Conrad Walker-Walnut Creek:Never took accountability for submitting documents incorrectly, late and did not communicate with us or ever apologized. Communication was a nightmare. The Underwriter provided us an approval for a closing document then decided to inform us(clients) that she missed some information required to provide a final approval. UW is very unorganized.
Supreme Lending is very unorganized. This whole process was a nightmare.
Only thank you to Carlos Rivera/Ana Horn/Rammil Quizon.Never received approval and Credit Technologies-Credit Agency they use provided inaccurate information rather than obtaining confirmed #s re:DTI
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $12100. mbarredo is overall dissatisfied with Supreme Lending. The most disappointing about supreme lending mortgage refinance at Supreme Lending was non-communicative, time frame and time management Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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