Supreme Lending

I had the worse experience with this company, and loan officer Laura Ortiz is very unprofessional, a liar, a manipulator, and DOES NOT LIVE UP TO WHAT SHE TELL YOU. I was referred to this company by a real estate agent that said she could get my mortgage loan closed fast if, I bought a home right now.

When I contacted her she told me that they can close a loan in 30 days or less, and told me how their process work. She convinced me that she would work her hardest with assisting me on closing my home in a timely manner after, I found exactly what I wanted to buy. So I filled out a application, send over all of the documents requested, and called her back to ask more questions. I noticed on the same day, I contacted her back she wasnt answering my calls.

Then when I sent a message about the reviews I had just seen online and how it might not be a good idea that I move forward with them. That is when she texted (she was on a phone call and would call me back). Everything was going to fast, and after reading the reviews I felt uneasy about supreme lending assisting me. Laura Ortiz told me to think about it for a few days and get back with her.

So I thought about it and contacted her on 10-12-2021 to let her know, I wanted to move forward. She told me that she would be contacting me the next day on 10-13-2021 to discuss things further and would proceed with my application. She never called me so, I texted her, but she never replied. I waited until Friday on 10-15-2021 and called her that morning (she still did not answer).

Then I texted her and she finally CALLED ME BACK THEN LEFT A VOICEMAIL MESSAGE. This company have all of my personal information, and I DO NOT TRUST THEM AT ALL. I texted her and told her to CANCEL MY APPLICATION ASAP! Then I received a notification from the credit bureaus that a soft pull was pulled on my credit report from a : ESSENT GUARANTY INC WHICH IS ANOTHER MORTGAGE COMPANY!

When I googled the company it was another mortgage lending company and I got extremely upset! First off, Laura told me they only deal with SUPREME LENDING/EVERETT FINANCING, then SHE NEVER FOLLOWED UP WITH ME WITH MOVING FORWARD WITH THE APPLICATION, then after I CANCEL MY APPLICATION all of a sudden another mortgage lending company is pulling my credit? I told her that I would be putting bad reviews online regarding my experience with her, and will be letting everyone know how this company do horrible business with people. I then started to receive harassing phone calls from a man leaving voicemails, and text messages threatening me, and talking about what he is going to do to me on Laura Ortiz behalf from phone numbers: 678-723-**** 678-792-**** from (10-16-2021 up until 10-18-2021).

Im being harassed, and threatened by someone who Laura Ortiz gave my personal information to, and I have taken precaution to contact authorities behind all of this drama. I wouldnt refer anyone to this company and have taken extra precaution to protect my credit files as well. This company and LAURA ORTIZ IS NOT TO BE TRUSTED! She literally gave out my personal information, and phone number for someone to HARRASS ME.

This is not only a breach of privacy with my personal information with this company, but this also against THE LAW!

Laura Ortiz is a bad representation of this company, and is going to have this company in serious litigation with what is transpiring right now on my behalf. EVERYONE PLEASE BEWARE OF THIS COMPANY AND THE ILLEGAL PRACTICES THEY ARE USING!

I am a second time customer to Supreme Lending. We purchased a new home, prior to selling the current home we were in.

Our goal was to purchase the new home, make an additional principal payment to the new loan once our current home sold and to not carry an escrow account with the new mortgage. We were told that we could do all of this and there was no need to 20% down at loan origination, if we did not want to. We would just carry the payment and escrow, until we made the additional principal payment at the time our current home sold. New loan closed, previous home sold quickly and I thought all was good.

From the time the loan closed on 8/31 to the middle of November, Supreme Lending sold our loan to Penny Mac. I did not think a thing about the new lender servicing our loan. Contact Supreme when we had an offer and close date to let them know we would be ready to make our additional principal payment, remove the PMI and Escrow account. My mortgage contact said great and put me in contact with the person who could assist.

They informed that I would need to handle all my requests to PennyMac the new mortgage servicing company. They informed me that I would need to process a principal recasting request, pay a 250 fee and that would take care of the additional principal payment. Next step would be to request a review for removing the PMI. Another process, they would require that I pay for a new appraisal.

As for the escrow, that can not be removed for 5 years.

If at anytime during the decisions around how much we should put down, we had been told that our loan could be sold to a company that could not complete all the items that Supreme Lending could. We would have put the 20% down, gone without an escrow account and had no PMI insurance. But we were not advised of this. When I went back to Supreme with all this information I was told that they thought they had sold my loan to company that had similar polices.

They reached out to PennyMac to try and resolve the issue and they would not budge on their polices. Supreme Lending has agreed to refinance our loan at their expense but can not do it right away because interest rates have gone up.

In the meantime, I am having to jump through hoops, spend additional money and find a way to make a loan payment that is 800 more a month than we had planned on.

This is the worst experience I have ever had with a company. It is has created a huge amount of stress and anxiety during a time when we should be able to just enjoy our new home and has put us in a financial position that is putting us into debt.

This is BreAnna Rifkin from Country Financial reaching out in regards to a mutual client that we have not received payment on homeowner's insurance yet. I am to track down if it has been sent out yet or if we need to get a rush on it.

The client is Mariah Stone loan number 423170****14.

I tried to call and no one answered is there a phone number I can call or can it be handled over this chat forum to verify if a payment has been sent?

Please advise on a phone number I should use if it needs to go that route.

Thanks so much. BreAnna Rifkin I have nothing left to say but it is making me type more words.

On Feb 23 I applied for a small 800 loan. THE Loan was "Approved" immediately. A "Loan Officer" called increased the loan' first to 1000, then to 4000. They sent me by e-mail a contract, which I signed and returned. They deposited a bogus Treasury Check for 892.

Being suspicious I told them that I received there check and why it came through my online banking app rather than the ACH credit.

That evening the Loan officer called me about withdrawing funds in the morning and sending some amount through WALMART,

ALARMS WENT OFF!!.

I changed all my app usernames and passwords.

They called me at least 20 times that evening and next morning, also sending me a threatening text message regarding criminal charges. I ignored their {{Redacted}}.

The following tuesday I received a notice from my bank alerting me that the BOGUS CHECK was being returned unpaid!!!.As soon as I receive the particulars on the unpaid check, This matter will be turned over to the US DEPARTMENT OF JUSTICE, THE F.D.I.C. AND THE IRS.

Stay away from these ***